Active & Assisted Living (AAL)

Concepts, products and services that promote active and healthy ageing in the individual’s own home, in the community or at work through the development of new technologies.

Algorithmic and Computational Learning

Learning support provided by artificial generation of knowledge that is introduced into the learning phase on the basis of examples and experience by deduction and generalization.

Big Data

Large quantities of data that are increasing in terms of volume, speed and diversity and come from a variety of sources (including public sources), such as the Internet and mobile communications, the energy sector, health care and traffic.


“The Internet’s fire brigade”: Computer Emergency Response Teams or Computer Security Incident Response Teams collect (industry-specific) information on cyberthreats. They publish warnings and are usually the first point of contact in the event of an incident.

Cloud Computing

The provision of IT infrastructure and services (e.g. storage space, computing power, application software) as a service that can be accessed via networks.

Crowd Sourcing

The outsourcing of tasks that are traditionally performed in-house to a group of volunteers, primarily via the Internet.


The use of Internet and mobile telephone services to intentionally offend, embarrass, threaten or harass others over a sustained period.

Digital Divide

Differences in people’s opportunities to access information and communication technologies due to socio-economic factors such as income, background, education and place of residence.

Data Science

Scientific examination of all methodological, conceptual, organizational and technical measures and processes related to data.


Use of ICT to improve public services, democratic processes, and the development and implementation of public policies.


Systems for identifying natural and non-natural persons (organizations) in cyberspace. The eID system used in Austria is the mobile phone signature or the Citizen Card.


Electronic data management for the environment (EDM) is a network of Internet applications and databases to support complex processes in the case of environmental documentation, notification and reporting requirements.


Enterprise resource planning (ERP) is the process of planning and managing company resources in good time and as needed.


Capabilities needed by individuals (or organizations) in order to remain competitive within a global information economy.

Information and Communications Technology (ICT)

Umbrella term for all computer (IT) and network (CT) based technologies and the associated sectors of the economy.

Industry 4.0

The interlinking of production with ICT and thus digitization and integration of the entire value chain, the aim of which is to achieve predominantly self-organized production.

Intellectual Property Rights (IPR)

Intellectual ownership of an intangible asset, such as a technical invention. 

Internet of Things (IoT)

Network of identified “smart” objects containing embedded technologies that enable the objects to report on their internal status or communicate and interact with the external environment.


Intramural and Extramural Sectors

Intramural = hospital sector, extramural = health care services provided outside hospitals by registered practitioners.


Massive open online courses (MOOCs) are an innovative online course format that is targeted at a large number of participants and combines various forms of teaching, a variety of media formats (e.g. videos) and communication elements (such as forums).

NIS Directive

EU directive on security of network and information systems to ensure common safety standards for network and information systems. Regulated in Austria by an Austrian federal law.

Non-stop-shop Principle

Administrative procedure involving no contact with the administration (“application-free”) on the basis of a particular event (e.g. family allowance upon the birth of a child).

One-stop-shop Principle

Administrative procedure involving just one contact in a particular life or business situation (example: if an individual changes his or her name, the civil status authority informs all other authorities).

Open Data

Data made publicly available in machine-readable form (administration: open government data).

Open Educational Resources (OER)

Free learning and teaching materials with an open licence.

Open Innovation

Opening up of (in-house) innovation processes in organizations to third parties with the aim of increasing innovation potential.

Over-the-top Player (OTT’s)

(Usually global) companies that offer services without Internet service providers being involved in the control or distribution of the content (mainly video and audio content).

Peer Learning

Use of multipliers (peers) to share their knowledge of a particular topic. The knowledge is passed on in the relevant peer groups due to the multiplier effect.

Privacy by Default

Standard implementation of privacy-enhancing default settings/preconfigurations.

Privacy by Design

Privacy-enhancing precautions are already included in the technical solutions.


Radio-frequency identification (RFID) is a technology that allows objects to be identified without contact using radio waves.

Serious Games

Digital games that provide information and educational opportunities (motto: “learning is fun”).

Smart Grids

Intelligent electricity grids that allow systems to be operated in an energy- and cost-efficient way by enabling communication between grid components, producers and consumers.

Smart Home

Technical processes and systems in living spaces that adjust automatic processes by networking and controlling safety devices, energy supply devices, etc.


STEM stands for the fields or subjects of science, technology, engineering and mathematics.


Use of ICT by a doctor to provide a patient with medical treatment, diagnosis and therapy from a distance (in terms of geography or time). 


Seminars conducted online, in which users can participate via the Internet independent of place and/or time.